Flash Menu from Reserve Assure

How we got our start

As a small bed and breakfast owner I understand what its like reserve a room in a strange city at a small business that only has their website as the primary point of contact. This point was made clear the other day when I was planning a trip to a small city in Mexico and needed a small hotel or bed and breakfast for a couple of nights. I found a couple of really cute places to stay and sent off emails to inquire about rates and availabilities. Several hours later I heard back from one of the hotels. The next morning I received another. By that time I was able to do more investigation and found another one where I got information regarding rates and availability and could secure a room instantly online.

Why choose Reserve Assure?

The developers at Reserve Assure are in the same business as you. We come from software development backgrounds that have found their way to the hospitality business. We interact with guests everyday and understand what is necessary to handle and keep up with things like room availability and having to answer the almost daily flow of email requesting information about rates and rooms.

Wouldn’t it be nice if guests could check their own rates and room availability online while they are on your site? Every guest that has to wait for a return email has the opportunity to explore other accommodations, at other hotels. That could very easily cost you a guest, even if it is just for one night.

The cost of using Reserve Assure

Here at Reserve Assure we understand how hard it is to pay out the big bucks that other companies want for you to use their system. The upfront cost are way above what a small hotel or bed and breakfast can afford to come up with as an initial payment to get into a reservation system. So here is our cost. The first two months are considered “getting to know us”. That and use the product and pay nothing. We’ll help you get set up, which is quick and easy.

After the initial “getting to know us” period, you are required to pay a monthly charge of $9.95USD for up to 10 rooms. Higher than 10 rooms is pro-rated based on the number of rooms. That’s probably more than you lose each month of guest that have left your site waiting for that returned email.

The System

Modular Components

The system consists of three components that are self-contained and still connect with each other through a powerful backend database that tracks activities, guests and configuration information. You are able to interact with this system from any existing website through a simple link that you make use from any site, not just your business website. For hotel owners this means that you can install and use the online reservation system as simply as adding a link. For an advertising site provider your clients can now add reservations to their online link as well.

The components that make up the reservation system are:

Configuration Module

This module is accessed by the hotel administrator and its where the initial setup occurs for the hotel and the available rooms. From here you are able to upload hotel and room photos, enter your descriptions for the hotel and for each individual room, enter pricing and rates as well as availability. This module is always available for updating, adding new rooms, turning off the availability of rooms or changing photos. You are in control of the look-and-feel of your reservation and free to make changes whenever you wish.

Reporting Module/a>

The Reporting Module is the daily interface with the hotel. From this module you are able to track room availability, chart out usage reports for days, weeks, months or the entire year by room and view and edit guest information. This is the module that lets you as the owner see what is happening in your hotel whenever you need to know.

Reservation Module/a>

The Reservation Module is the interaction between the guest and your hotel. This is a simple module make up of only the booking system. From here the guests, or you as the administrator, can check dates and room availability, see and compare rates of the available rooms and make a reservation or simple place a room on a hold pending a received deposit. You may even have the guests pay using the PayPal system or some other payment system that you are currently using. Our support staff will gladly work with you to make that interaction happen.

Our Products

Products we provide

We are in the business of supporting and assisting the small hotel and bed and breakfast owner. We feel that this market is unique in their services and long overlooked by big business which is after the larger hotel market. We are a homegrown provider of on-line support tools to make the business of owning and running a small hospitality business a reality. We are constantly working to improve our tools and utilizing the latest in technology. We see a bright future ahead and an improvement in the tools and methods that we provide.

Current Products

On-Line Reservation System For small hotels and bed and breakfasts owners:
Our online reservation system, Reserve Assure, provides the small hotel owner a method to secure reservations instantly. Why have the customer wait until you are able to get back with them and they have had time to look around at other hotels? Now you can provide your guests with the information they need to make their reservation instantly and at any time. This system offers you a powerful reporting system so that you can see how your business is doing as well as keep up-to-date records about your guests for future marketing opportunities. In addition, you are in control with this system. You are able to configure the rates, rooms, photos and descriptions on-line and at anytime. Make as many changes as you desire.

For website advertisers:

Our online reservation system, Reserve Assure, provides you with an additional service that you can now provide your clients to include with their advertisement. This system offers you an internal tracking system so that you can monitor how their advertisement is working for them and how much business your clients are able to generate through their advertisement. Plus there is more. As a provider of this service you will receive a commission based on site usage and reservations using this system that are made online. Finally a revenue stream that you can count on to improve your business.

Web Site Design

Another product that we are pleased to offer hotels and bed and breakfasts is a web site design and hosting service. For as low as $250USD you are able to get your presence known to the world. This price includes domain name and hosting of your hotel for one year and the design and layout of your website. Of course you website will be linked to our on-line reservation system as part of the service. With this new site you will receive the complete package of your domain name, hosting of your site, email with multiple email addresses, a reservation and tracking system that you can customize at any time and the security of knowing that you are not spending a fortune in the process. It only make good business sense.

Future Products

We see a future of products that focus on our market, the small hotel and bed and breakfast. New products and services consist of everything from mobile support for reservations to working with sites that provide advertising services for your hotel. We see a bright future for this type of product but we need your help. Please let us know what your needs are as a small hotel or bed and breakfast.

News

November 2009 – We are pleased to be able to offer our clients our new online reservation system, Reserve Assure. Reserve Assure takes the worry out of having your potential guests wait for you to get back with them regarding rates and availabilities. Now they can check online instantly and book their room at that moment. In addition, with our new online reservation system you are able to track and configure your small hotel and bed and breakfast however and whenever you want. With this system, you are in control.

Our Latest Clients

Since we have created the new online reservation system we have had a lot of interest from owners such as yourself. Our latest clients come from Guadalajara, Mexico. We are please to offer our support and welcome the following new bed and breakfasts into our family.

Escape Guadalajara

Escape is a small, 5-room bed and breakfast located in the heart of Guadalajara central. Escape offers its guests a clean, comfortable and economical place to stay for short-term and long-term stays in the city. They are close to all of the activities that make Guadalajara special like restaurants, museums, clubs, stores and the numerous plazas that stretch throughout the city’s center. They are within blocks of some of the most famous language schools in the city so that guests may learn as they experience the excitement of this Mexican colonial city. And what excitement there is. Guadalajara host several free concerts each month and is always bustling with culture and things to do. As Mexico’s second largest city there is never a dull moment in this cosmopolitan Mecca; and in the heart of it all you will find the getaway, Escape Guadalajara.

““I have used Reserve Assure for months and now I find that I rely on its reporting mechanism to keep track of our daily reservations. This is a very busy time for us here in Guadalajara and knowing that our guests can check availability online when they want and book their room at that moment has really improved our business and also cut down on the number of guests that are just checking to see if we have something available. I’m not certain how we did it without Reserve Assure but we certainly see an improvement in our business for the upcoming year.” - David Brickett, Owner Escape Guadalajara, Jalisco, Mexico.

Support

So you have configured your hotel and bed and breakfast to accept reservation and track the availability of rooms, now what? What if you have a problem with the system or want to see about an additional report that will help you administer your business more efficiently. The chances are that more of our clients will have that same need and we are always anxious to hear from you. Our support staff is in call seven days a week to assist you in any way possible with our online reservation system. They are fully trained in our system and have direct contact with our team of developers. With this system of support we feel we can offer you a faster response to your issue.

If you need to contact us you may do so through our email address or we will be happy to contact you directly to discuss your issues. We also offer online interactive classes in setting up and reporting using our system free of charge. Remember we are here to help you generate more business at a more economical cost, please do not hesitate to let us know how we are doing.

Sign Up NOW and start using you new reservation system today!